By Bill Zender and Andrew Uyal Introduction Based on experience as a gaming consultant there is evidence that points to the fact that a majority of player tracking systems in North American casino do not operate with an accurate house advantage percentage (H/A) for calculating Blackjack theoretical win (T-win). In most cases the mathematical
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By Bill Zender and Andrew Uyal December 2025 There are several myths that still circulate in today’s live table game casino industry: If someone is winning, they are most likely counting cards That any person who has picked up a book on card counting can gain an edge over the house and is a
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Recently, I have been getting information that the occurrence of card counting in the casinos throughout North America has increased. Several casino executives claim that the COVID masks make it more difficult to detect known (published) card counters and advantage players (and probably cheaters for that matter). Who knows? The following email comes from a casino executive
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By Bill Zender Every casino has a COVID-19 procedure for sanitizing casino chips in a timely manner, but do they really follow this procedure? Earlier this year, when Macau casinos reopened after being closed for two weeks, their accepted procedure for sanitizing casino chips was to clean each chip with sanitizer as the chips were lost
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