By Bill Zender (June 2017)  What is a Rolling Chip Program?  The first thing one needs to understand about a Rolling Chip program is that it’s an alternative form of player tracking. This variation is used to determine the theoretical win of the customer to assist in estimating player reinvestment. The rolling Chip method is
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By Bill Zender I attended the World Game Protection Conference 10 in February at the M Resort in Las Vegas, and I can say without a doubt that it was as spectacular as the previous conferences, if not more so. There were a number of great keynote speakers, terrific information passed along to the attendees
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By Bill Zender Many table game properties struggle with a player tracking system that provides player reinvestment values similar to the system used in slots and video games. With the exception of video poker machines, the mathematical house advantage subject to each and every handle pull on an electronic device is constant based on the
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Bill Zender’s Ultimate Seminar on Defensive Card Counting Las Vegas Nevada – February 6th and 7th I will be holding a two-day seminar regarding the different elements, theories, and defensive techniques concerning card counting in blackjack.  The seminar will be held on February 6th and 7th at the Tuscany Suites Casino in Las Vegas Nevada. 
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